Customer Profile

Customer: Sri Nona Foods Sdn. Bhd.
Company or shop name:Cocoaland Industry Sdn. Bhd.
Lot 100, Jalan Industri 3/4, Rawang Integrated Industrial Park, 48000 Rawang, Selangor
Nature of Business: Food Industry
Type of System: Retail
Sold by Sales/ Support: Kamaria/ Alif & Megat
H/P No: 019-3595127

Type of business and profile of user

Cocoaland story began when two brothers started out as small vendors selling deep-fried snacks and banana fritters in the Klang Valley. They were later joined by other brothers and moved upstream in their business activities in order to benefit from higher margins. The first company, Mite Food Enterprise Sdn. Bhd. was formed in 1980 as a manufacturer and distributor. Success came in the mid of 1980s when the brothers identified a market opportunity for the manufacture of polytubed drinks, which enabled the company to venture into the overseas market for the first time, exporting to Middle East. Due to business expansion, LB Food Sdn. Bhd. was incorporated on 23 January 1984, a primary trading arm of the Group for distributing the house brand processed and preserved foods and fruit locally and overseas presently.

In late 1980s, the brothers purchased their own factory thereafter where the group’s second successful product ‘Koko Jelly’ was produced. In line with further expansion, Cocoaland Industry Sdn. Bhd. was incorporated on 22 August 1990 and commenced business on 2 March 1991, a principal manufacturing arm of the Group which is currently engaged in the manufacturing and trading all kinds of processed and preserved foods and fruits.

Recognising additional capital requirement combined with the uplifting brand recognition, Cocoaland Holdings Berhad was incorporated on 6 June 2000, was listed in the Second Board of Bursa Malaysia Securities Berhad on 18 January 2005 and later successfully converted to Main Board on 18 July 2006.

Today, Cocoaland Holdings Berhad has five subsidiaries namely, L.B. Sdn. Bhd. Cocoaland Industry Sdn. Bhd., CCL Food & Beverage Sdn. Bhd. Lot 100 Food Co. Ltd. and PT Cocoaland Indonesia. The group of companies are managed by few siblings. As a leading manufacturer of the sugar confectionery products in Malaysia such as fruit gummy, candies, chocolate, wafers and snacks, its business was extended to beverage from the year 2010. The Cocoaland products are now distributed not only in Malaysia but also in overseas market which are South East Asia, Middle East, East Asia, north America and Europe.

Model Name

COUGAR Point Of Sales Version 7 – POS Rental Machine

Installation Date

Installation Date: 24 January 2024

Event : 26th-29th January 2024 (3 Days)

System Configuration for basic one outlet

  • HP PRODESK 800G2 INTEL i5 6TH GEN,4GB RAM,500 HARDDISK,WIN 10 PRO
  • Philip 18.5″ LED MONITOR
  • MS WINDOWS PRO 10 HOME BASIC
  • XP-E260L THERMAL RECEIPT PRINTER 80MM (SERIAL, USB & LAN)
  • BC-425 STEEL CASH DRAWER
  • FEC FV-2029M Customer Rear Display
  • BLACK SQUIRREL XL-6500A HANDFREE BARCODE SCANNER (USB & RS232)
  • POWER EXTENSION-4 GANG
  • Free Thermal Paper Roll
  • Free Ribbon
  • Free Online Support & Onsite Service if hardware issue.
  • Free Setup,Installand training
  • Free dismantle after event

Why did the user select the IRC product?

Customer Satisfied as of our excellent service from the product briefing, demo, Setup, Install, Training and during the event machine run smooth without breakdown

Our specific proposals to the customer

  • Offer reasonable price with free setup, install & dismantle during office hour
  • Can setup 1 day early without charge
  • Provide 1 set Pos System for standby

Competition from other manufacturers during business negotiation

Two company

Improvement of customer job after using the IRC product

1) Our System is friendly user and accurate sales report & stock report.
2) No more job to issue bill manual.
3) Multi selection payment (e-wallet, debit card, credit card, cash, QR code)
4) Customer easier to check fast moving stock sold and stock balance.
5) Able to add item or edit price on the spotless than 1 minute.