Customer Profile
Customer: Didi Animation
Company or shop name: Digital Durian Sdn Bhd
Nature of Business: Retail/Gift
Type of System: Cougar V7 promotion package
Sold by: Mustaqim 016-3374 781
Type of business and profile of user
Digital Durian specializes in 3D Animations and Simulations for product visualizations, process/procedure animations, fluid simulation , Industrial , Subsea , Offshore, Onshore and safety animations
Model Name
Cougar V7
Installation Date
2/8/2019
System Configuration for basic one outlet
Cougar Version 7
Thermal Printer X-Printer
Bixolon BC 460 Cash Drawer
Scanner XL 6500 Black Squirrel
Desktop Fujitsu Refurbish Set
Why did the user select the IRC product?
They are our rental customer,based on trust with our previous service,no doubt they have choosen to buy system from us.
Our specific proposals to the customer
Cougar V7 with scanner for retails product because all product have barcode.
Competition from other manufacturers during business negotiation
A more lower price system but no complete with reporting like Cougar V7
Improvement of customer job after using the IRC product
No more manual key in sales,save times and easy to generate reporting.
